Hotel Receptionist
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| Location | Scarborough Outskirts |
| Area | Scarborough, North YorkshireWhitby, North Yorkshire |
| Sector | Commercial and ExecutiveHospitality |
| Salary | 16,5000 - 17,000 |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Telephone | 01723501162 |
| Job Ref | Hotel Receptionist |
| Job Views | 436 |
- Description
- Our Esteemed client is looking for someone to join there front of house team.You will need to drive and be willing to do shifts, mixture of earlies, middles and lates -Taking incoming calls via the main switchboard and other extensions, directing to the correct department as necessary. - Dealing with enquiries by phone or in person at the reception desk, email and fax. - Taking and inputting reservations into the Hotel Reservation system. - Cash handling and balancing of all monies taken in cash, cheque or by credit card and reconciling the daily movement of bookings and income taken. - Typing menus, letters, forms or any work given by management team, including table plans for Weddings and functions if required. - Producing reports for all departments from the Hotel Reservation System and communicating any changes to bookings to relevant Heads of Departments. - Undertaking any work delegated by the Sales Manager, telephone calls, mailshots, typing or allocating group booking accommodation. - Also any extra administration work required by the Managing Director. - Monitoring extranet website bookings. Skills required: Computer literate in word, excel and mailmerge. - Excellent customer service and interpersonal skills with both guests and colleagues. - Ability to work under pressure and remain calm at the first point of contact, the front desk. - Numeracy to input data and figures and ensure correct cash reconciliation. -Attention to detail to ensure all information is communicated and recorded correctly. - Willingness to undertake any training offered to improve skills or gain qualifications.
Due to a high volume of applicants we are receiving, unfortunately we are only able to contact candidates who are successful to be invited into interview.
If you have not been contacted within the next 7 days of your application, please assume you have been unsuccessful on this occasion.