Customer Service Representatives

2019-05-15 15:19:452019-06-08Fusion Resources
Job Type Temporary to Permanent
Location York
Area York, York York
Sector Commercial and Office
Salary £8.75 per hour
Start Date
Advertiser remoteapi
Job Ref Cust Serv Reps
Job Views 185
Description

Customer Service Advisors

 

Role and duties
 
We are seeking confident and bubbly Phone Resourcers to join a fantastic customer service team in York. The role involves being the first point of contact for incoming customer calls, handling queries and questions to ensure that the customer is given a satisfactory experience with the business.


This role is primarily inbound calls, therefore you are not expected to sell to customers or make any outbound sales calls, it is purely to nurture the existing customers and ensure they continue using the companies products.
 
Qualifications / Experience Required

  • Customer service experience – retail included
  • Must be computer literate
  • Strong communication skills, both written and verbal
  • Basic administration skills

 
Anticipated duration of Assignment
 
Min 6 months – could lead to permanent
 
Number of days per week
 
This position is a Monday to Friday role between the hours of 9 and 5:30pm, but during peak times – such as Christmas – you will have the opportunity to work overtime at an enhanced rate of pay
 
Number of hours per week
 
40 hrs a week
 
Basic Pay
 
£8.75 per hour 
 
Facilities e.g Canteen, Toilets, Car Park etc
 
Fantastic modern office, onsite Canteen, onsite parking, Casual Dress Code
 
Transport
 
Must be able to get to York
 
Paid Annual Leave
 
28 days 
 
The Consultancy
 
Established in 2003, Fusion Resources Ltd is a Professional Recruitment Company with offices based in Scarborough and York.
 
Fusion Resources is a Privately-owned independent consultancy with an enviable client base both locally, nationally and globally. Building year on year successes, Fusion have gained preferred supplier status with long standing partnerships.
 
Our specialist divisions are managed by lead consultants who are knowledgeable, professional and have many years of industry experience.
 
Due to high volume of applications, unfortunately we are unable to respond to all applications, so if you haven’t heard back within 7 days please assume you’ve been unsuccessful on this occasion.
 
Please note that: Unless you ask us not to, your details will be added to our confidential secure database and we will contact you with any other suitable vacancies.

Apply Later
Sign in
Register
Apply
Later
Similar Jobs
  • Apprentice Software Engineer
    South Yorkshire, Rotherham
    Commercial and Office
    £competitive

    Apprentice Software Developer     The Job You will be working within a small team to maintain & develop our in-house bespoke websites/systems. The ideal candidate would be keen to add value to the company and will demonstrate excellent problem solving abilities and will welcome challenge...
  • Senior Telesales Executive
    North Yorkshire, Scarborough
    Commercial and Office
    20,000

    We are looking for an enthusiastic Senior Telesales Representative to contribute in generating sales for our client’s company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. You will be an excellent communicator and have superior pe...
  • Customer Service Advisor
    North Yorkshire, Scarborough
    Commercial and Office
    £19k - £20,500

    We are currently looking for enthusiastic Customer Service representatives Working Monday to Friday 9am - 5pm with flexible hours between 8am and 8pm Two weeks training provided with a buddy system so you aren't learning alone. You will need!! Excellent telephone manner and communication skill...
Email Me Jobs Like This
Subscribed to similar jobs notifications

York Office

Tower Court, Oakdale Road
Clifton Moor, York
YO30 4XL
Email : tanya@fusion-resources.co.uk

Head Office

Fusion Resources Ltd,
21 Alma Square, Scarborough, 
North Yorkshire, YO11 1JR 
Telephone: 01723 501162 
Email : enquiries@fusion-resources.co.uk
Reg: England and Wales: Company Reg: 04848438

LATEST NEWS

Latest From the blog

We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential

More Details