Client Services Assistant / Receptionist

Customer Service Assistant

Job: Receptionist

Job Type: Full-time, permanent

Location: York

Hours: Mon-Fri - 37.5 hrs per week. Flexible working hours

Salary: £25,500

We are looking for a friendly, organised, and professional Receptionist to join our client's busy office in York.

The Receptionist is the first point of contact for clients and visitors, delivering a professional reception and telephone service while supporting the smooth day-to-day running of the office.

Key Responsibilities

• Welcome clients and visitors, manage calls, emails and enquiries.
• Handle appointments, meeting rooms, post, payments and document administration.
• Support compliance with firm policies, confidentiality, etc.
• Assist with file preparation, scanning, archiving and general office administration.
• Work collaboratively with colleagues to provide excellent client service and support office operations.

About You:

• Previous reception experience is desirable, or strong customer service experience gained within a professional services environment.